Privacy Policy

1. WHAT IS A PRIVACY STATEMENT

The Tasty Loom website (the “Website”) is operated by Tasty Loom, a company based in Ireland (“Tasty Loom”, “we”, “us” or “our”). Tasty Loom respects your right to privacy. This Privacy Policy (“Policy”) explains how we collect, use, process, store and disclose personal information (“Personal Data”) that you provide to us or that we collect when you use the Website.

The information provided by you may be held and processed by us as a data controller. This Policy applies together with our Terms and Conditions and Cookies Policy and governs your use of the Website.

2. OVERVIEW OF THIS POLICY

We may collect Personal Data when you visit or use the Website. We use this information to operate, maintain and improve the Website, provide our services, respond to enquiries, and understand how visitors interact with our content.

You may also choose to provide Personal Data when contacting us, submitting an enquiry, joining the Tasty Loom Baking Club, participating in competitions or promotions, or using other features available through the Website.

We take reasonable steps to protect the Personal Data we collect and only share it with third parties where necessary for the purposes described in this Policy, where you have given permission, or where required or permitted by applicable law.

3. YOUR PERSONAL DATA

We may collect and process the following types of Personal Data:

Device Information

When you use the Website, certain technical information may be collected automatically through our website systems, analytics tools and cookies.

This may include:

  • Your browser and device information.
  • IP address.
  • Information collected through cookies and similar technologies.
  • Details about your visits to the Website.
  • Traffic and usage information.
  • Pages, content and resources that you access.
  • Information about how you interact with the Website.

Please see our Cookies Policy for more information about cookies and similar technologies.

Information You Choose to Provide

You may choose to provide information such as:

  • Your name.
  • Email address.
  • Telephone number.
  • Contact details.
  • Information included in your enquiries or messages.
  • User-generated content, reviews, comments or submissions.
  • Any other information that you voluntarily provide to us.

If you provide this information, we may retain a record of your correspondence for as long as reasonably necessary to respond to your enquiry or provide the relevant service.

4. HOW & WHY WE USE YOUR PERSONAL DATA

We may use your Personal Data for the following purposes:

Providing and Improving the Website

We may use Personal Data and Device Information to:

  • Provide access to the Website.
  • Maintain and improve Website functionality.
  • Monitor Website performance.
  • Understand visitor numbers and usage patterns.
  • Improve the way content is presented to you and your device.
  • Identify technical issues and improve the overall user experience.
Responding to Enquiries

If you contact Tasty Loom, we may use the information you provide to:

  • Respond to your questions and enquiries.
  • Communicate with you regarding your request.
  • Seek feedback about our Website, recipes and services.
  • Provide information about Tasty Loom products, recipes, activities or services where appropriate and permitted by law.
Baking Club, Competitions & Promotions

If you choose to participate in a Tasty Loom Baking Club, competition, promotion or similar activity, we may use your Personal Data to:

  • Process your participation.
  • Contact you regarding the activity.
  • Notify winners where applicable.
  • Respond to questions relating to the activity.
  • Provide information necessary to administer the promotion or competition.

5. WHO WE SHARE YOUR PERSONAL DATA WITH

We may share Personal Data with trusted service providers who help us operate and maintain the Website, provide analytics, manage communications, administer competitions or provide other services on our behalf.

We may also disclose Personal Data where:

  • Required by applicable law.
  • Required by a court, regulatory authority or law-enforcement agency.
  • Necessary to protect the rights, property or safety of Tasty Loom, our users or others.
  • Necessary to investigate suspected fraud, misuse or breaches of our Terms and Conditions.
  • Tasty Loom or substantially all of its assets are acquired by another organisation.

Where third-party service providers process Personal Data on our behalf, we expect them to handle that information appropriately and in accordance with applicable data-protection requirements.

6. STORING AND PROTECTING YOUR PERSONAL DATA

We take reasonable technical and organisational measures to protect the Personal Data we collect against unauthorised access, loss, misuse or disclosure.

However, transmission of information over the internet cannot be guaranteed to be completely secure. Any information you transmit to us through the internet is provided at your own risk.

We will retain Personal Data only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

7. LINKS TO OTHER WEBSITES

The Website may contain links to third-party websites or services.

Tasty Loom is not responsible for the privacy practices, policies or content of third-party websites. This Privacy Policy applies only to information collected through the Tasty Loom Website.

We recommend reviewing the privacy policy of any third-party website before providing them with your Personal Data.

8. HOW LONG WE KEEP YOUR PERSONAL DATA

We generally retain Personal Data only for as long as necessary for the purpose for which it was collected.

For example:

Device Information: Retained for no longer than reasonably necessary for the relevant website, analytics or technical purposes.

Enquiry Information: Retained for as long as necessary to respond to and manage your enquiry and for any legitimate business or legal requirements.

Competition or Baking Club Information: Retained for as long as reasonably necessary to administer the relevant activity and meet applicable legal or business requirements.

In certain circumstances, we may retain information for a longer period where necessary for legal claims, regulatory requirements, fraud prevention or other legitimate purposes.

9. YOUR RIGHTS AND HOW TO EXERCISE THEM

Depending on applicable data-protection law, you may have rights concerning your Personal Data, including:

Right to be Informed: You may have the right to know how and why your Personal Data is being processed.

Right of Access: You may request a copy of the Personal Data we hold about you.

Right to Rectification: You may request that inaccurate or incomplete Personal Data be corrected.

Right to Erasure: In certain circumstances, you may request that your Personal Data be deleted.

Right to Restriction of Processing: In certain circumstances, you may request that we restrict how we process your Personal Data.

Right to Data Portability: Where applicable, you may request your Personal Data in a structured, commonly used and machine-readable format.

Right to Object: In certain circumstances, you may object to our processing of your Personal Data.

These rights may be subject to certain legal limitations or exceptions. The original policy similarly sets out access, rectification, erasure, restriction, portability and objection rights.

To exercise your rights or ask questions about how Tasty Loom handles your Personal Data, please contact us at:

Email: info@tastyloom.com

We will respond to valid requests within the timeframe required by applicable law.

You may also have the right to lodge a complaint with the relevant data-protection authority in your country.

10. PRIVACY OF CHILDREN

The Tasty Loom Website is not intended to knowingly collect Personal Data from children below the minimum age permitted under applicable law.

If we become aware that we have collected Personal Data from a child without the required consent, we will take reasonable steps to delete the information.

Parents or legal guardians who believe that a child has provided Personal Data to us may contact us using the details provided below.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and the updated version will indicate the relevant effective date where appropriate.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle Personal Data.

12. WHO TO CONTACT WITH QUESTIONS

If you have any questions, comments or requests regarding this Privacy Policy or the way Tasty Loom handles your Personal Data, please contact us:

Tasty Loom
Email: info@tastyloom.com